Privacy Policy
Welcome to our Privacy Policy page. At **Sympathy Flowers**, we prioritize your privacy and are committed to safeguarding your personal information. This policy outlines how we collect, use, disclose, and protect your data when you interact with our services.
Information We Collect
We collect various types of information to provide and improve our services to you.
- Personal Identification Information: This includes your name, email address, phone number, and mailing address.
- Payment Information: We securely process your payment details to facilitate transactions.
- Order Information: Details about the products you purchase, delivery preferences, and any special instructions.
- Technical Data: Information about your device, browser type, and IP address.
How We Use Your Information
We utilize your information to enhance your experience and ensure smooth transactions.
- Order Fulfillment: Processing and delivering your orders accurately and timely.
- Customer Service: Responding to your inquiries and providing support.
- Personalization: Tailoring our services to meet your preferences and needs.
- Marketing Communications: Sending you updates about new products, special offers, and promotions, with your consent.
Data Sharing and Disclosure
We are committed to maintaining the confidentiality of your data. We do not sell or rent your personal information to third parties.
- Service Providers: We may share your information with trusted partners who assist us in operating our website, conducting our business, or servicing you.
- Legal Requirements: We may disclose your information if required by law or to protect our rights.
- Business Transfers: In the event of a merger, acquisition, or sale of our assets, your information may be transferred as part of that transaction.
Data Security
Your security is important to us. We implement a variety of security measures to maintain the safety of your personal information.
- Encryption: Sensitive information is transmitted via Secure Socket Layer (SSL) technology.
- Access Controls: Only authorized personnel have access to your data.
- Regular Monitoring: We continuously monitor our systems to prevent unauthorized access.
Your Rights and Choices
You have control over your personal information and how it is used.
- Access and Update: You can access and update your personal information through your account settings.
- Data Deletion: You may request the deletion of your personal data, subject to certain exceptions.
- Opt-Out: You can opt-out of receiving marketing communications at any time.
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience and gather information about how our website is used.
- Types of Cookies: Necessary, Performance, Functionality, and Targeting Cookies.
- Managing Cookies: You can control the use of cookies through your browser settings.
Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
Effective Date
Effective as of April 27, 2024
Contact Us
If you have any questions about this Privacy Policy, please feel free to reach out through our support channels.
